Privacy Policy

AI DataDesk B.V. (“AI DataDesk”, “we”, “us”) provides KAI. Your unified AI productivity cockpit for business customers.

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Registered office (shared studio location):
AI DataDesk B.V. (c/o The Brink Agency)
Zekeringstraat 34-C, 1014 BS Amsterdam, The Netherlands
Email: info@aidatadesk.com

This policy covers:

• The KAI SaaS platform and admin console.
• Marketing sites and docs under aidatadesk.com
• Support, onboarding, and sales communications.

KAI features referenced in this policy:

• Knowledge: securely surfaces what your company already knows.
• Automation: handles repetitive tasks, triggers workflows, reduces friction.
• Intelligence: learns patterns, adapts to context, improves answers over time.

• Account data: name, work email, company, password hash, role.
• Billing data: subscription, invoices, last 4 digits (via PCI-compliant processor).
• Usage & telemetry (platform + docs): feature interactions, device/browser, coarse IP, timestamps, error logs.
• Support data: tickets, call notes, attachments.
• Marketing (with consent): preferences, campaign interactions.

We do not sell personal data.

• Contract: create/manage your workspace, authenticate users, deliver KAI features.
• Legitimate interests: security, abuse prevention, product analytics (privacy-preserving), service improvement.
• Consent: non-essential cookies, marketing emails.
• Legal obligation: tax, accounting, compliance requests.

We use cookies and similar tech for site reliability, security, analytics, and preferences.

Managing cookies: Use the on-site Cookie Settings control or your browser’s settings to reject/withdraw consent at any time. Essential cookies can’t be disabled.

• Primary hosting and backups are in EU data centers.
• If a sub-processor outside the EEA is required, we use approved safeguards (e.g., Standard Contractual Clauses) and data-minimization.

We use vetted processors under GDPR-compliant DPAs, such as:

• Cloud infrastructure (EU regions) for compute, storage, backups.
• Payments (e.g., Stripe’s EU entities) for billing.
• Support & analytics tools with privacy features (e.g., IP truncation, role controls). We keep an updated list available on request at info@aidatadesk.com.

• Encryption in transit (TLS 1.3) and at rest.
• SSO and MFA options, role-based access controls, audit trails.
• Least-privilege access, segregated environments, quarterly reviews, and vendor DPAs.
• Incident response with user notification where legally required.

We keep data only as long as needed for the stated purposes or legal requirements.
Typical periods:

• Account & workspace data: for the subscription plus up to 24 months after closure (or sooner on verified request).
• Billing records: per statutory retention.
• Telemetry: aggregated or anonymized after defined lifetimes.

You can access, correct, delete, restrict, or object to processing; request portability; or withdraw consent (for cookies/marketing) at any time.
Contact info@aidatadesk.com. You may also complain to the Dutch DPA (Autoriteit Persoonsgegevens).

KAI is a business service. We don’t target or knowingly collect data from children under 16.

When you connect tools to KAI (e.g., Google Workspace, Slack, Asana), that data is processed under those providers’ terms. Manage permissions inside those services and your KAI workspace.

We’ll post updates here and adjust the “Last updated” date. Material changes may also be notified in-app or by email.

AI DataDesk B.V. (c/o The Brink Agency)
Zekeringstraat 34-C, 1014 BS Amsterdam, The Netherlands
Email: info@aidatadesk.com